Heat Pumps for Homes
As MCS accredited installers with over 10 years experience installing and designing heat pump systems and over 30 years experience in refrigeration we can expertly advise you on the best solution for you. Our design process takes into account the needs of the homeowner and the property to develop a system that will work. Over the years we have developed some innovative solutions including using heat pumps for a block of flats as well as heating and cooling systems.
To make things easy, we’ve also created a list of FAQs, which you can view here.


How it works
Heat pumps are a low carbon alternative to traditional fossil fuel heating systems, taking heat from the outside air (air source heat pumps) or from the ground (ground source heat pumps) and turning it into heat for your home.
As the refrigerant used in the systems is very good at absorbing heat this can result in systems being 300 to 400% efficient when compared with traditional heating systems resulting in great cost savings.
Accredited by
Technology
The benefits of heat pumps

Lowering your carbon footprint

Reducing your energy bills

Creating a warmer home environment

Freedom from fluctuating fuel prices (oil, LPG and coal)

Future proofing your home and adopting new technology

£7,500 grant
Our process
Consult
Our design process includes and initial phone call and on site consultation so we can assess your current heating system and see how we can design a system that will work for you. Our appointments and quotations are free and can really help when deciding which route to take.
Design
Should you chose to make the switch to a heat pump we then complete all heat loss calculations, design of the heat pump and hot water system and apply for the Boiler Upgrade Scheme if eligible.
Install
Our installations usually take about 3 to 5 days to complete depending on how much work is involved as this can include radiator changes and new power supplies. Almost all our installations take place within 6 to 8 weeks of an order being placed. We always try to ensure that whilst the work is being carried out that you are not without heating or hot water although there may be times where this is not possible.
Handover
Once commissioned you will receive a system handover and an overview of your system and how it works, followed by a handover pack with your certificates and system details. We also offer ongoing maintenance and support with annual servicing packages.
Heat pump myths
As a major alternative to fossil fuel boilers, Heat Pumps have often been wrongly criticised for a number of reasons, with articles and web pages dedicated to the failings of heat pumps. Obviously we’re here to tell you why those articles are wrong and that heat pumps can and do work exceedingly well.
Heat pumps are an increasingly popular technology for heating and cooling homes and buildings. However, like any technology, there are some misconceptions or myths surrounding them.
Heat pumps only work in warm climates
Heat pumps are designed to work in a wide range of climates, including colder regions. While they may be more efficient in moderate or mild climates, modern heat pump systems are equipped with advanced technology that allows them to operate efficiently even in very cold temperatures. Heat pumps can extract heat from the outdoor air and transfer it indoors, providing effective heating even when it’s cold outside, up to 85% of homes in Scandinavia use heat pumps to heat their homes and businesses
Heat pumps are noisy
Older heat pump models might have been noisy, but modern heat pumps have made significant advancements in noise reduction technology. Manufacturers have taken measures to reduce noise levels, such as using quieter compressors and incorporating sound-dampening features. With proper installation and maintenance, air-to-water heat pumps can operate quietly and without causing disturbances.
Heat pumps are inefficient.
Heat pumps are actually one of the most energy-efficient heating systems available. They can deliver several units of heat for every unit of electricity consumed, making them highly efficient. The Coefficient of Performance (COP) measures the efficiency of heat pumps, and modern air-to-water heat pumps often have COP values above 3, meaning they produce three times more heat energy than the electrical energy they consume.
Heat pumps require frequent maintenance.
Like any heating system, heat pumps do require regular maintenance, but they are not excessively high-maintenance. Routine maintenance typically involves tasks such as cleaning or replacing filters, checking refrigerant levels, and inspecting electrical connections. With proper installation and periodic maintenance, heat pumps can provide reliable heating and cooling for many years.
Heat pumps are not suitable for older buildings.
Heat pumps can be retrofitted into older buildings and homes, making them a viable option for both new constructions and retrofit projects. While older buildings may require some modifications to accommodate the heat pump system, such as adding appropriate insulation or upgrading radiators, it is often possible to integrate heat pumps into existing heating systems.
Heat pumps are expensive to install.
With incentives such as the Boiler Upgrade Scheme the cost of replacing your boiler with a heat pump is actually fairly comparable. We often tell our customers not to look at this a like for like swap but as an upgrade to your heating system. Our installations include works such as upgrade power supplies, new radiators, new hot water cylinders and buffer vessels designed in to our systems to future proof your home as well as prolong the life of the heat pump. As with all technology, the cost is expected to come down over time, with new products and higher sales volumes to ease the cost of the installation.
Boiler Upgrade Scheme
The Boiler Upgrade Scheme (or BUS for short) is a scheme launched by the UK government in England and Wales in 2022. The idea being that the current cost of installing a heat pump in a domestic property is too costly and in order to decarbonise our homes they need to be competitively priced in order to increase their usage in England & Wales and with the aim of eventually decreasing the cost of installation.
Those eligible will receive up to £7,500 towards the cost of installing an air source heat pump and £7,500 when installing a ground source heat pump.
Eligibility criteria includes:
- House or small business is located in England or Wales (there is a separate scheme for Scotland)
- Valid Energy Performance Certificate (you can find your certificate here www.epcregister.co.uk)
- No recommendations for cavity wall or loft insulation (exemptions apply)
- Self build properties are eligible as are properties rented by private landlords

As an MCS accredited installer we apply for the BUS voucher on your behalf and no work would be carried our without an approved voucher to give you peace of mind that the money is secure. Once the work is complete we redeem the voucher and the money is paid directly to us. You can find out more in the Ofgem website.